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Which one are you?

Executive Assistant (Heather T. Uva):

Pictures explain so much better than words do when someone is having a tech support issue. I used to have to take a regular printscreen, paste it into Word/Outlook, and then create red circles and lines, then group the entire picture before sending it to illustrate solutions as a tech support rep - it was a pain that took up too much time. Now it is so easy! I really appreciate this freeware.